Shipping Policy
Saffron Star Kashmir
At Saffron Star Kashmir, we are committed to delivering authentic Kashmiri saffron and premium products safely and promptly to your doorstep.
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Within India
- Estimated delivery time: 3–7 business days
- Delivery time may vary depending on your location.
- We partner with trusted courier services to ensure safe handling of your order.
3. International Shipping
- Estimated delivery time: 7–15 business days
- Delivery times may vary depending on customs clearance and destination country.
- Customers are responsible for any customs duties or import taxes imposed by their country.
4. Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be available on orders above ₹[Insert Amount] (if applicable).
- Any promotional shipping offers will be clearly mentioned on the website.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use it to monitor your shipment status.
6. Delays
While we strive to deliver within the estimated time, delays may occur due to:
- Weather conditions
- Courier service disruptions
- High order volumes
- Customs clearance (international orders)
We appreciate your patience in such cases.
7. Incorrect Address
Please ensure your shipping address is accurate.
Saffron Star Kashmir is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.